Shipping & Returns

Shipping

Portugal

• Free standard shipping on orders over €35.
• Standard delivery (CTT): 2–3 business days — €4.95.
• Express delivery (CTT Expresso): next business day — €7.95.

European Union

• Standard delivery: 3–5 business days — €9.95.
• Free shipping on orders over €120.

Rest of World

• International shipping: 7–14 business days — €14.95. Customs duties may apply.

Right of Withdrawal

In accordance with Article 10 of Decree-Law no. 24/2014 of 14 February, you have the right to withdraw from the contract within 14 days, without giving any reason. The period runs from the day you (or a third party indicated by you) acquire physical possession of the goods.

To exercise this right, inform us of your decision by an unequivocal statement — by email to geral@mari.pt or by post to Simão Pedro Dias Coutinho, Rua da Guiné, 58, 4785-112 Trofa, Portugal. You may use the model withdrawal form below, but it is not mandatory.

You must return the goods within 14 days of notifying us. You bear the direct cost of returning the goods. We will refund all payments received, including standard delivery costs, within 14 days of being informed of your decision, using the same payment method, once we receive the goods back or proof of return.

Exceptions

For hygiene reasons, the right of withdrawal does not apply to swimwear whose protective hygiene liner has been removed or that has been used, in accordance with Article 17(1)(e) of Decree-Law no. 24/2014. Items must be returned unworn, unwashed and with all tags attached.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To — Mari Swimwear / Simão Pedro Dias Coutinho, Rua da Guiné, 58, 4785-112 Trofa, Portugal, geral@mari.pt:

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods:

— Ordered on (*) / received on (*): __________
— Name of consumer(s): __________
— Address of consumer(s): __________
— Signature of consumer(s) (only if this form is notified on paper): __________
— Date: __________

(*) Delete as appropriate.

Exchanges

We offer free exchanges for different sizes within Portugal. For international exchanges, please return the item and place a new order.

Complaints Book

The electronic Complaints Book is available at www.livroreclamacoes.pt.